Product updates
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Scheduled onboarding emails from the app, bonus WhatsApp credits for App Store reviews, and a refreshed Slate UI.
Welcome and setup tips send as Level app mail — clearer path from install to first verified COD.
Leave an App Store review and claim bonus WhatsApp message credits on Free and paid plans.
Slate 3 refresh for alerts, settings, and merchant chrome.
Charge a COD fee at checkout, gate COD with deeper rules, and keep prepaid conversion checkouts from offering COD again.
Add a fixed or percent COD fee with a custom label and optional min/max order totals — synced through Shopify payment customization.
Hide COD with richer checkout UI controls, including history-based and OTP-related options where enabled.
When a buyer is converting COD to prepaid, Level hides COD on that invoice checkout so the path stays clean.
A fuller COD form builder (offers, risk, tracking) and SaaS-style navigation so COD, Recovery, and WhatsApp are easier to find.
Quantity offers, bumps, capture-time risk checks, recovery, and ad pixels — then Level still verifies on WhatsApp after the order.
Merchant nav is reorganized into COD, Recovery, WhatsApp, and Integrations — less hunting for settings.
Merchant screens load snappier with hardened production caches.
Tell customers when orders ship or deliver on WhatsApp, pick a default shared-number language, and add a storefront WhatsApp chat widget.
Optional WhatsApp updates when an order ships or is delivered — keep buyers in the loop without another app.
Shared-number merchants can choose a default language for outbound templates.
Enable a WhatsApp chat widget from Level settings — upload images, tune copy, and publish to the Shopify theme.
Nudge COD buyers to pay online with a discounted Shopify draft invoice — and track offer outcomes in the order inbox.
After a COD order, send a prepaid offer with a Shopify draft invoice link — convert cash-on-delivery into paid when the buyer is ready.
See offer status, discount, and timing on the order — so you know what converted and what expired.
Prepaid drafts no longer re-trigger COD verification WhatsApp by mistake.
50 free messages included · Cancel anytime · No setup fees